Privacy Policy
Data Controller
Artist Hornby is responsible for the personal information collected through this website.
Contact:
Information We Collect
We may collect your name, email address, telephone number, billing and delivery address, order details and any information you provide when contacting Artist Hornby or making a commission enquiry.
Payment information is processed by the payment provider used at checkout. Artist Hornby does not directly store your full card details.
How We Use Your Information
Your information may be used to:
- Process and deliver orders.
- Respond to enquiries.
- Manage artwork commissions.
- Provide customer service.
- Maintain necessary business and transaction records.
- Send news, new artwork releases and marketing emails where you have chosen to receive them.
Lawful Basis
Personal information required to process an order or commission is used where necessary to fulfil our contract with you.
Information may also be used where necessary to meet legal obligations or for legitimate business purposes.
Marketing emails will be sent in accordance with applicable data-protection and electronic-marketing rules. Where we rely on your consent, you may withdraw it at any time.
Sharing Your Information
Personal information may be shared with trusted service providers where necessary to operate the website and fulfil your order, including website hosting, payment processing and delivery providers.
We do not sell your personal information.
How Long We Keep Your Information
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders and meeting legal, accounting and tax requirements.
Your Rights
Under UK data-protection law, you may have rights relating to your personal information, including rights to access, correct or erase information and to object to or restrict certain uses of it.
To make a request, contact:
If we rely on your consent, you can withdraw that consent at any time.
Marketing
If you subscribe to the Artist Hornby mailing list, your details may be used to send information about new artwork, print releases, exhibitions and other Artist Hornby news.
You can unsubscribe at any time using the unsubscribe option in an email or by contacting info@artisthornby.co.uk.
Cookies
This website may use cookies necessary for the website and online shop to function. It may also use optional cookies for functions such as analytics or marketing.
Where consent is legally required for optional cookies, they will only be used after you have made your choice.
Complaints
If you have concerns about how your personal information is handled, please contact Artist Hornby first at info@artisthornby.co.uk.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Information Commissioner's Office
Last updated: 27 September 2026